Frequently Asked Questions About Aesthetic Treatments
Choosing an aesthetic treatment is an important decision. At Dr. Alejandra Guzmán’s aesthetic clinic in Bucaramanga, we believe you should understand your options before selecting any procedure. Our team is here to answer your questions and guide you toward treatments that suit your individual needs and aesthetic goals.
Why Choose Dr. Alejandra Guzmán's Aesthetic Clinic?
Dr. Alejandra Guzmán is a dermatologist with a Master’s degree in Aesthetic Dermatology and additional training in aesthetic medicine, anti-aging and longevity. At our clinic, every patient receives personalized care. Dr. Guzmán thoroughly assesses each patient’s skin, facial structure, concerns and desired outcomes before recommending a treatment, with a focus on safe, natural-looking and harmonious results.
What Are Dr. Alejandra Guzmán’s Qualifications?
Dr. Alejandra Guzmán is a physician and surgeon from the Industrial University of Santander and a specialist in Dermatology from the Autonomous University of Bucaramanga. She also has postgraduate training in Management of Social Security Institutions in Health from Santo Tomás University and a Master’s degree in Aesthetic Dermatology from the University of Alcalá in Spain, as well as specialized training in aesthetic medicine, anti-aging and longevity.
What Procedures Do You Offer at Your Bucaramanga Clinic?
Our clinic offers a range of facial, body and skin treatments. These include botulinum toxin, hyaluronic acid, Radiesse, Sculptra, full-face treatments, thread lifts, cryolipolysis, laser hair removal, pigmentation treatments and intimate rejuvenation. The appropriate procedure depends on your skin condition, safety concerns and aesthetic objectives.
What Technologies Are Used at the Clinic?
We use specialized aesthetic technologies to complement personalized treatment plans. Available technologies include Ultraformer, FracV50, Colormax Premier, Nanopore, Hydrash, Velux, Musculptech and Contour Pro.
Depending on the device, these technologies can address concerns such as skin laxity, pigmentation, unwanted hair, uneven skin texture, localized fat and muscle tone.
Can International Patients Have a Consultation Before Traveling?
Yes. International patients can schedule a virtual consultation with Dr. Guzmán before traveling to Bucaramanga to discuss their aesthetic concerns and the treatments they are interested in. You can request an appointment through WhatsApp or by completing the contact form on our website.
Are Your Aesthetic Procedures Non-Surgical?
Yes. All of our treatments are non-surgical or minimally invasive. Options include botulinum toxin, hyaluronic acid fillers, collagen biostimulators, laser treatments and body-contouring procedures. The recommended approach depends on your assessment and desired results.
Who Is Part of the Clinic Team?
Our team is led by Dr. Alejandra Guzmán, a dermatologist, and includes aesthetician Victoria González Palacios, nursing assistant Diana Centeno Rincón and Lucía Rodríguez Machado, who supports patients with nutritional guidance. Administrative assistant Jenny Castillo Castillo and customer service representative Andrea Gutiérrez help coordinate your appointments and answer your questions. We provide bilingual support in English and Spanish, so international patients can communicate comfortably at every step.
What Are Your Clinic’s Opening Hours?
Our clinic hours (Colombia time, UTC-5) are:
- Mondays, Wednesdays and Fridays: 9:00 a.m. to 12:00 p.m. and 2:00 p.m. to 6:00 p.m.
- Tuesdays and Thursdays: 8:00 a.m. to 12:00 p.m. and 2:00 p.m. to 6:00 p.m.
- Saturdays: 8:00 a.m. to 12:00 p.m.
- Sundays and public holidays: Closed
What Payment Methods Are Accepted?
For your convenience, the clinic accepts cash, bank transfers, debit and credit cards. International credit and debit cards are also accepted. If you have questions about payment arrangements for a particular treatment, contact our team for more information.
Which Professional Brands Do You Work With?
Our clinic works with recognized professional brands, including Sesderma, Tentrek, Dermavan, PharmaDerm, Galderma, GLOBALTEE, Merz Aesthetics and Mediderma.
Can I Return Home Immediately After My Procedure?
This depends on the treatment and your personal recovery needs. Some procedures involve minimal downtime, while others require monitoring or follow-up appointments. If you are traveling internationally, discuss your departure date with Dr. Guzmán before finalizing your travel plans.